Which of the following is NOT a responsibility of the surplus lines broker?

The correct answer highlights a responsibility that falls outside the typical scope of a surplus lines broker's duties. Surplus lines brokers primarily focus on placing insurance that cannot be secured through standard markets. Their main responsibilities include collecting premiums from insured clients, issuing policies on behalf of non-admitted insurers, and maintaining accurate records of each surplus line contract.

While providing claims assistance can be a supportive role in the overall insurance process, it is generally the responsibility of the insurer or claims adjuster to handle claims once a policy is in effect. The surplus lines broker's role is more about facilitating the placement of coverage and ensuring compliance with regulatory requirements rather than managing claims processes directly. Thus, the option referring to providing claims assistance is not aligned with the core responsibilities of a surplus lines broker. This distinction clarifies the specific functions of brokers in the insurance marketplace and emphasizes the collaborative nature of the insurance industry where different parties handle different roles.